Activate your mcafee|www.mcafee.com/activate

Activate your mcafee|www.mcafee.com/activate

Few tips on how to activate McAfee.

Only a retail card offers you the benefit of getting your hands on the latest product. Here are a few tips on how to activate McAfee on your device through a retail card:
  • If a McAfee Security fails to download, install, or activate, you might not be following the given instructions carefully.
  • Check if an antivirus program is already installed on your system. Uninstall it and remove it from the system completely.
  • Make sure that the latest updates of your operating system are installed on your system, and that they are compatible with your McAfee security product. (You can find the minimum system requirement in the product manual that comes with your retail card, or online too).

Common McAfee Installation Errors and Their Solutions

Your account is locked

  1. If you have forgotten your email address or your password, just click on the relevant link to retrieve the information.
  2. Do note that the McAfee does not recognize the multiple forms of the same email address. Forexample, John18@yahoo.co.uk and John18@yahoo.com will not be recognized as different versions of the same email address.
  3. Similarly, McAfee passwords have only letters and numbers. They do not recognize alphanumeric characters. When you try to retrieve your password, it is sent to your registered email ID.
  4. In case, you still cannot get into your account, contact McAfee Customer Service.
Your subscription expired
  1. You need a valid McAfee subscription to be able to use your product. You can check whether the subscription period of all the McAfee products you have bought through your McAfee account.
  2. At the top of the ‘My Account’ page, click on ‘My Account’ and then, on ‘Subscriptions’. Choose ‘All Expired’ to see which of your security products have expired, and ‘View Active’ to see which ones are still valid.
  3. If the subscription of your McAfee security has expired, you need to ‘Renew’ it to activate it.

Our McAfee installation experts can also help you via live chat to diagnose and troubleshoot the installation issues, and remove any conflicting security software.

How to redeem your McAfee software retail card and activate your subscription

Follow these steps to redeem a McAfee software product card that you purchased in a store.

After you redeem the card, you can download and install your McAfee software and activate your subscription.
  1. Open a web browser and go to the link shown on your retail card (for example mcafee.com/activate).
  2. Select your country and language.
    The registration page tries to select the correct region, but it might not always get this right. Confirm that the region is correct before you continue.
  3. Type:
    • The activation code from your retail card.
    • Your Email Address.
  4. Click Submit.
  5. When prompted, check that your Email Address is correct. If your email address is incorrect:
    1. Click Edit to return to the previous screen.
    2. Correct your email address.
  6. Click Verify.
    Your subscription is now activated.
  7. Follow the on-screen prompts to create a McAfee account and install your McAfee software.

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